DELIVERY  TIMES

Orders will be dispatched the following day unless ordered on a Friday in which case it will be dispatched on the Monday.

•  UK: 2-4 working days
•  Europe: 4-6 days
•  US & Canada: 7-10 days
•  Australia: 10-14 days

Please note that these are estimates only.  There is also the option to pay for Special Next Day (SND) delivery within the United Kingdom (UK).  Please note your total payment, including the additional cost, must be received by us on or before 12 noon in order to use the SND service.  You can choose the SND option at checkout.

We use Royal Mail as our main courier for postage in the UK and outside the UK.   When the option is available we include Tracking and Signature on Delivery and will send tracking details to you once your package is posted.  This is not always an option for countries further afield such as South Africa where we can offer International Signed but no tracking.  Please contact us if you need further details.

RETURNS

If you wish to return your order you must notify us within 5 working days by email stating the reason for the return.  All items must be returned unused, with no marks, and in the same packaging they were received in.  Once we have received your returns and are satisfied with the returned item/s we will contact you to organise a refund.  Please note there is a small administration fee for returns of £10.